DNA has an unrivalled aptitude to Block and Estate Management built on decades of experience, client recommendations, and superior customer service that has maintained our exceptionally high client retention rate, DNA prides itself on its genuine transparent approach to property management.
Our expert property management team go out of their way to provide a professional, thorough, and transparent service producing genuine cost savings without any compromise on service levels for any building stakeholders. We combine our specialist skills along with best practice, and the latest thinking to deliver bespoke packages to suit your specific requirements.
Choosing the right management company in an unregulated residential leasehold sector can be a daunting task. DNA takes the risk out of property management by closely following ARMA codes of practice, and ever-changing legislations. Therefore, our clients feel reassured with us at the helm as we exceed best practice in every area possible, ensuring that clients can use us with confidence. This is proven in our 100% client retention rate.
We provide a consistent and standardised approach; however, we also understand the need for flexibility to suit the solution and services for each individual property. We keep our communication simple, clear, and effective which in turn avoids misinterpretation and confusion.
Dna are dedicated to achieving the highest quality of Customer Service delivered with a sense of warmth, individual pride, and Company Spirit.
Our goal is to be Bristol’s most customer-centric management company, where our clients can be reassured that the best interests of their building, and its residents are top priority. And that they will always be met with a professional and welcoming member of our team that is interested in them and what they have to say, and actually cares, however they decide to contact us. Along with this we endeavour to offer our clients the lowest possible prices available across the board.
We are now one of a very small number of independent management companies left in the Bristol area and intend to stay that way. We have been called Bristol best kept secret by our leaseholders.